Built for Marine Towing Operations

TIDE Towing · Invoicing · Dispatch / Engine

Purpose-built dispatch and invoicing for marine towing operations. From the first distress call to a paid invoice — handled in one platform, from any device, on any lake.

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376+
Tows Dispatched YTD
3
Lakes Covered
9
Vessels Tracked
Real-Time
Fleet & GPS Visibility
TIDE All clear ✓
2
Unassigned
1
My Jobs
3
Active
1
Pending
ACTIVE JOBS
Johnson — Aground On Scene
Martinez — Engine En Route
Williams — Fuel Dispatched
⚓Jobs
🗺Map
💬SMS
🧭Helm
What is TIDE

Dispatch software that runs at the speed of the water

TIDE replaces the whiteboards, spreadsheets, and phone tag with a single platform your captains, dispatchers, and admins actually want to use.

🛡
Built for professional towing operations
Membership lookup, coverage-based billing, and non-member rate calculation — all built in, not bolted on.
📱
Works on any device
Full-featured web app optimized for phones, tablets, and dispatch desktops. No app store required.
⚡
From call to paid in one flow
Dispatch, track, complete, and collect payment without leaving the platform. Square integration included.
Features

Everything a towing operation needs. Nothing it doesn't.

TIDE covers the full operational lifecycle — from the moment a distress call comes in to the moment the invoice clears.

🚨
Smart Dispatch
Create a dispatch in under 60 seconds. Customer gets an SMS with a live tracking link before you hang up. Captain gets a push notification instantly.
🗺️
Overwatch Fleet Map
Real-time GPS positions for every vessel, overlaid with active distress locations. See who's closest before you assign the job.
💬
SMS Inbox
Two-way SMS with customers, organized by dispatch. Incoming texts from unknown numbers surface as potential dispatches — nothing falls through.
💳
Payments via Square
Charge saved cards, send payment links, or record cash and checks. Membership-based billing calculated automatically based on coverage level.
📊
Reports & Analytics
Tows by captain, by boat, by distress type. Revenue by coverage type and direct customer pay. Period-over-period comparisons built in.
🔧
Fleet & Squawk Tracking
Log maintenance issues, track fuel consumption, and manage open squawks by vessel and priority — so nothing critical gets missed between shifts.
📅
Scheduled Tows
Book dock-to-dock jobs in advance. Automated reminders go to the customer 24 hours and 2 hours before arrival — no manual follow-up needed.
⚓
Salvage Module
Separate workflow for wreck removal and emergency salvage operations, with dedicated billing and documentation separate from standard towing logs.
👥
Crew Scheduling
Set availability patterns, block off time, and see who's on shift across the whole team — weekly, rotating, or alternating schedules supported.
Status Workflow

Every job moves through a clear chain of custody

Each status tap timestamps the log automatically. No paperwork. No guessing when the captain went on scene.

01
Dispatch
Job created, SMS sent to customer
02
Claim
Captain accepts the job
03
En Route
Travel time begins
04
On Scene
Service time begins
05
Under Tow
Active tow in progress
06
Complete
Invoice finalized
07
Paid
Payment collected
Dispatched → Claimed → En Route → On Scene → Under Tow → Tow Complete → At Base → ✓ Paid
Role-Based Access

The right tools for every person on the team

TIDE adapts to your role. Captains see their jobs. Dispatchers see the fleet. Admins see everything.

Captain
Work the Water
  • View and claim available jobs
  • Tap through status updates
  • Upload job photos
  • Collect payment on-site
  • Add service items to invoice
Dispatcher
Run the Deck
  • Create and assign dispatches
  • Monitor fleet on Overwatch
  • Manage SMS inbox
  • Track all active jobs
  • Handle orphan messages
Admin
Own the Operation
  • Configure rates and billing
  • Manage staff and roles
  • Access full reports and analytics
  • Fleet maintenance oversight
  • QBO and Square integration
⚓

Ready to run a tighter operation?

TIDE is live on Lake Texoma, Bois d'Arc Lake, and Cedar Creek Reservoir. Sign in to your account or contact us to get your port set up.

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